Accessibility Statement
We're committed to ensuring that Single Parent Resources is accessible to everyone, regardless of ability or technology used.
At Single Parent Resources, we believe that everyone deserves equal access to information, support, and community resources. We are committed to providing an inclusive digital experience that serves all members of the single parent community.
Built with accessibility in mind from the ground up
Regular testing and updates to enhance accessibility
We actively seek and respond to accessibility feedback
Accessibility Features
- High contrast color schemes
- Scalable text up to 200%
- Alternative text for all images
- Clear visual hierarchy
- Focus indicators for keyboard navigation
- Captions for all video content
- Visual alerts and notifications
- Text alternatives for audio content
- Sign language interpretation available on request
- Full keyboard navigation support
- Large clickable areas
- No time-sensitive actions required
- Voice control compatibility
- Switch navigation support
- Clear, simple language
- Consistent navigation patterns
- Error prevention and clear error messages
- Multiple ways to find information
- Progress indicators for multi-step processes
WCAG 2.1 Compliance
We follow the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure our platform meets international accessibility standards.
Supported Assistive Technologies
Known Issues & Improvements
- PDF Downloads: Some downloadable PDFs may not be fully screen reader compatible. We're working on providing HTML alternatives.
- Interactive Calculators: Some calculator tools may require mouse interaction. Keyboard alternatives are in development.
- Enhanced Mobile Accessibility: Improved touch target sizes and gesture support
- Voice Navigation: Integration with voice control systems for hands-free navigation
- Multi-language Support: Accessibility features in multiple languages
- Cognitive Load Reduction: Simplified interfaces and reading level adjustments
Testing & Feedback
We conduct regular accessibility audits using both automated tools and manual testing with assistive technologies.
- • Monthly automated accessibility scans
- • Quarterly manual testing with screen readers
- • User testing with community members who use assistive technologies
- • Third-party accessibility audits annually
We actively seek feedback from users with disabilities to continuously improve our accessibility.
Accessibility Support
Email Support
accessibility@single-parent-resources.com
Response within 24 hours
Phone Support
1-800-ACCESS-1
Monday-Friday, 9 AM - 5 PM EST
When contacting us about accessibility issues, please include:
- • The specific page or feature you're having trouble with
- • The assistive technology you're using (if applicable)
- • Your browser and operating system
- • A description of the problem you encountered
This accessibility statement was last updated on December 30, 2024. We review and update this statement regularly to reflect our ongoing accessibility improvements.