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Data Retention Policy

Learn how long we keep your data, why we retain it, and how you can manage or delete your personal information.

Our Data Retention Principles

Data Minimization

We only collect and retain data that is necessary for our services and legal obligations.

Purpose Limitation

Data is retained only for the specific purposes for which it was collected.

Storage Limitation

Personal data is kept only as long as necessary to fulfill the stated purposes.

Transparency

We clearly communicate our retention practices and provide easy access to your data.

Data Retention Periods

Account Information
Active account + 3 years after deletion
Legal compliance and fraud prevention

Examples of data included:

Email address
Username
Profile information
Account preferences
Community Content
Indefinitely (with anonymization option)
Community value and resource continuity

Examples of data included:

Forum posts
Comments
Resource reviews
Success stories
Support Communications
7 years
Legal requirements and service improvement

Examples of data included:

Support tickets
Email correspondence
Feedback submissions
Bug reports
Usage Analytics
26 months
Service improvement and compliance with privacy laws

Examples of data included:

Page views
Feature usage
Performance metrics
Error logs
Financial Records
7 years
Tax and legal compliance requirements

Examples of data included:

Donation records
Payment information
Transaction history
Tax receipts
Marketing Data
Until consent withdrawn + 30 days
Marketing communications and preference management

Examples of data included:

Newsletter subscriptions
Marketing preferences
Campaign interactions
Opt-out records

Legal Basis for Data Retention

Legal Requirements

Tax Records

IRS requires 7-year retention for financial records

Employment Records

Federal law requires retention of employment-related data

Communications

Legal discovery and compliance requirements

Legitimate Interests

Service Improvement

Analytics help us improve user experience

Security & Fraud Prevention

Protecting users and preventing abuse

Community Value

Preserving valuable community resources and discussions

Automated Data Deletion

How We Delete Data
We have automated systems in place to ensure data is deleted according to our retention schedule.

Scheduled Reviews

Monthly automated reviews identify data eligible for deletion

Secure Deletion

Data is securely overwritten and removed from all systems and backups

Verification

Deletion is verified across all systems including backups and archives

Your Data Rights

Request Your Data

You can request a copy of all personal data we have about you.

  • • Complete data export in machine-readable format
  • • Includes all account and activity data
  • • Delivered within 30 days
  • • Free of charge
Request Data Deletion

You can request deletion of your personal data, subject to legal requirements.

  • • Account and profile information
  • • Personal communications
  • • Marketing and preference data
  • • Some data may be anonymized instead of deleted

Special Circumstances

Extended Retention

In some cases, we may need to retain data longer than our standard periods:

  • • Active legal proceedings or investigations
  • • Regulatory inquiries or audits
  • • Fraud prevention and security incidents
  • • Disputed transactions or chargebacks
Early Deletion

We may delete data earlier than scheduled in these situations:

  • • User requests deletion (where legally permissible)
  • • Data is no longer needed for its original purpose
  • • System migrations or technology changes
  • • Privacy law requirements for earlier deletion

Questions About Data Retention?

Contact Our Privacy Team
For questions about data retention, deletion requests, or privacy concerns

Email:

privacy@single-parent-resources.com

Mail:

Privacy Officer
Single Parent Resources
123 Privacy Lane
Data City, DC 12345

Related Policies

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